our Services

Personal Care Assistance

Personal Care Assistance is a health care program that provides services to individuals with differing abilities and medical needs. The main focus of the program is to help promote the recipient's independence so they can remain in their homes and community.

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245D Home and community based Services

Home and Community Based Services (245D) is a program that emphasizes the safety and wellness of the recipient through home management, socialization, and inclusion. We provide 245D services such as Homemaking, Companion Services, Personal Support, In-Home Support and Services, and Individualized Home Supports without Training.

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Waiver Services

We provide a variety of services such as Elderly Waiver (EW), Alternative Care (AC), Brain Injury (BI), Developmental Disabilities (DD), etc.

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Frequently Asked Questions

Please direct any questions you have via email to admin@seniorhomeinc.com or call us at 952-456-6561 if your question isn't answered below.

What is your process in the development of care plans?

Care plans are developed by our Qualified Professional Supervisor. Care plans will be based on the client's initial assessment for services. Our QPs also complete supervision visits every 90-120 days. Care plans can be revised as necessary according to the client's needs to ensure care is up to quality.

What is the agency's protocol for protecting private data/information?

All information is confidential and cannot be shared without consent. Our agency has annual trainings to keep our employees informed about the importance of HIPPA laws and violations.

What are the client's rights regarding: freedom to request a different caregiver, cancellation of services, right to review care logs?

If services provided by the PCA are not up to quality or meeting the client's needs, the client has the option to change caregivers. We will provide another caregiver to the client as soon as possible. When a client needs to confirm a caregiver's work history, we will provide the client with that information as necessary.

Do I need a doctor's referral in order to receive PCA services?

In some cases (especially for new clients) , a doctor's referral is necessary. The doctor's referral should state why the individual needs PCA services.

What is your agency's protocol for emergency response?

If our office hours are closed, please use your best judgment of the emergency and dial 911 as needed. When office hours resume, all emergencies must be reported to our office staff immediately.

How do you screen, train, and supervise caregivers?

All caregivers must pass a background study. PCAs will need to complete the Minnesota Department of Human Services PCA Training Test. All employees are required to complete a TB screening at initial hire. Any records of Hep B, Covid, and other vaccinations are recorded. Supervision visits are completed every 90-120 days as necessary. In addition, all caregivers have required annual trainings to complete.

Who do we contact with questions or complaints?

Please direct any questions or complaints to the manager, any office staff, or HR.

Are care plans overseen by a registered nurse?

Yes, all care plans are created prior to the caregiver's start date. Client's with complex needs will be assigned to one of our RNs.

Which insurance coverages do you accept?

Medica, Blue Cross Blue Shield, UCare under 65, Health Partners, United Health Care, and MA

Does your agency provide assistance with other resources?

Yes, Maplewood Home Care is not limited to just providing quality care. One of our goals is to be as resourceful as we can to you and your family. Please feel free to ask for assistance with external resources and we will do our best to serve you.

Welcome to maplewood home care

Dedicated to providing high quality in-home health care

our Services

Personal Care Assistance

245D Home and community based Services

Waiver Services

Google Reviews

Frequently Asked Questions

SPEAK TO A CARE CONSULTANT NOW

Welcome to maplewood home care

Dedicated to providing high quality in-home health care

our Services

Personal Care Assistance

245D Home and community based Services

Waiver Services

Google Reviews

Frequently Asked Questions

SPEAK TO A CARE CONSULTANT NOW

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